This is a guest post from Corry Prohens of IQ Workforce.  Corry is a sponsor of the Web Analytics Demystified Job Board and one of the most plugged-in folks I know in our industry.  He’s helped some great companies find talent, and some amazing talent find great companies which is, as we all know, one of the hardest things of all about web analytics.  Thanks to Corry and IQ Workforce for sponsorsing the job board and I hope all of you have either a safe and relaxing 4th of July or a nice respite from U.S.-based email, depending on where you live in the world!

Without further comment, Corry Prohens:

————————————————————————

This past spring I was growing concerned with the condition of the economy.  Skyrocketing oil and food prices, plummeting real estate values, an unprecedented credit crunch, investment banks folding and teetering…

The lead question for business publications and programs shifted from “Will there be a recession” to “How long and how awful will the recession be?”

In a previous life I lived through the dot com surge and bust as a technology recruiter.  I did NOT want to go there again. The last few years have been very kind to our community / career landscape and my paranoia was growing that the good times were going to end.

As a coping device and because I assumed that my colleagues shared my interest/concern, I decided to poll the community on the issue in our Summer 2008 industry survey.

It turns out that while most economists say that the United States is either experiencing or entering a recession, web analytics practitioners in the US are overwhelmingly optimistic about their career prospects in the short and intermediate-term future.

A sneak preview into the survey results shows that individuals and departments around the country are downright bullish:

• 74% of practitioners expect that spending on web analytics will increase at their company during the recession (40% said it would increase a bit / 34% said it would increase significantly)
• 60% of practitioners said that the recession would either increase the likelihood of hiring additional web analytics resources or have no impact
• 17% said that their company was either somewhat or very likely to reduce web analytics headcount during the recession
• 2% thought that the recession would have a major negative impact on their career

Thank goodness! And just to prove that these folks are answering with their heads and not their hearts, my team is literally busier right now than we have ever been.  Entering the short July 4th holiday week, we have been absolutely inundated with new requests from clients for permanent and contract web analytics resources.

As a longtime LinkedIn fan, I decided to throw the question up there last week to see what kind of response I would get.  Eight people – all web analytics practitioners – answered in a single voice:  “What recession?”

The only concrete difference / pattern that we have seen in our business over the past several months has been the exploding demand for web analytics contractors.  A year ago we were working on one contract position for every eight permanent positions.  Now contractor requests make up over a third of all new requests for resources.  I am not sure if I am ready to draw a direct correlation between the economy and the rising demand for contractors since there are several other viable explanations.

Here is the link to participate in the current survey (or to view results of previous surveys):

http://www.iqworkforce.com/survey.asp

————————————————————————

Thanks again to Corry for his support of Web Analytics Demystified!

Those of you who have been following the Web Analytics Forum at Yahoo! groups will no doubt be as excited about this announcement as I am: I am delighted to let you know that Paul Holstein, co-founder, Vice President, and COO at CableOrganizer.com will be taking over for Daniel Shields here at the Web Analytics Demystified weblogs.  Paul has been a long-time contributor to the Forum, both in the conversation and behind the scenes, and despite the fact that he once told me that “web analytics was just a hobby” he has demonstrated his expertise time and time again.

What happened to Daniel?  Dan has taken a big step forward in his career, co-founding Wicked Business Sciences with Paul, and Nicolas Dubus and getting into the consulting game.  Given the list of service offerings these guys have already I have little doubt they’ll be hugely successful.

I will keep Dan’s posts up for the time being but they’ll be in Paul’s blog (although their original URLs should work just fine.)

Paul has indicated that his style will be short-and-sweet, touching on a relevant subjects as they creep up in his business, in the Forum, and at great conferences like the X Change (where you can meet Paul in person!)

Paul’s “welcome, Demystified” post is up and I would encourage you to check it out if for no other reason to add Paul’s blog to your RSS feeds.  (I have already added Paul to the “All Web Analytics Demystified Weblogs” super-feed, just in case you want to subscribe to our writing en masse … http://feeds.feedburner.com/AllWebAnalyticsDemystifiedBlogs)

If you’re considering coming to San Francisco for the X Change conference on August 17, 18, and 19 but are still wondering what the conference has to offer you may want to check out these interviews I did with Lars Johannson last week and Larry Freed this week.

Both guys asked good questions — my favorites were Lars asking “If someone only has the money and time to attend one conference, how should she choose between industry “default” event eMetrics and challenger X Change?” and Larry’s “With a “total absence of sales messaging and sponsored talks”, who will pick up the bar tab?”  Larry’s question reminded me that June, David, and I should probably start planning some kind of conference-associated Web Analytics Wednesday event since we had such a great turnout last time we were in San Francisco!

Check both posts out when you have a chance:

• Eric T. Peterson Answers Questions About X Change
• An X Change with Eric Peterson

If you’re interested in the conference, check out the official web site at Semphonic.

As usual, Gary Angel has beaten me to the punch, this time with his great post about the conversation leaders we’ve announced for the 2008 X Change conference. The full line-up is included further down in this post, and you can read the press release in PDF format from the Semphonic site or download this PDF invitation to the conference more suitable for printing.

Since folks have been asking me via email what is really different about X Change, primarily to help make the case to management to attend the conference, and at the risk of sounding redundant, here are three great reasons to consider attending the conference:

1. X Change is an “expert user” conference, and we’re doing everything we can to create tremendous value for expert users. Everyone coming to the event — the conversation leader’s we’ve invited, the consulting and thought-leaders we’re bringing to the event, and the select list of senior people from the vendors — has years of experience in web analytics. Their experience, combined with those of the 100 attendees, is designed to help those of you working on the cutting edge in web analytics get your concerns addressed and your questions answered.
2. The conversational format is designed to allow every attendee share their ideas and ask their questions, making X Change a very participatory “Web 2.0″ conference. There is nothing wrong with sitting and listening — when you want to sit and listen. But the explosion of web analytics blogs, the growth of the Web Analytics Forum, and the number of web analytics folks on Twitter suggest that a bunch of us actually want to participate. X Change is the conference for the participants.
3. We have a plan to allow you to share the insights you gain with your team back home. One of the chief complaints at last year’s conference was “I wanted to attend every session!” To help share the insights gleaned in each conversation, and help paint a picture of the industry today and where it is heading, after the event we will be publishing the “Proceedings of the Second Annual X Change Conference” document, free to all conference attendees.

If you’re still wondering about the value of the conference, or need more ideas to sell a luxurious stay at San Francisco’s Ritz Carlton to your manager, please don’t hesitate to reach out to me directly and we can chat.

The conference theme this year is “People, Process, and Technology” — the three-legged stool that all of our web analytics efforts rest upon — and we’ve broken the conversations down into similar groupings. We will have full descriptions of the conversations available online very soon but here are the leaders, their companies, and the general topics they will be discussion.

PEOPLE

• Steve Bernstein (PayPal): Getting Analysts to Produce Analysis and Getting the Business to Listen
• Megan Burns (Forrester Research): Building the Business Case for Change
• Bill Gassman (Gartner): Evolving Your Use of Analytics
• John Lovett (JupiterResearch): Industry Standards or a Lack Thereof
• Bob Page (Yahoo!): Web Analytics and Data Privacy

PROCESS

• Steve Bernstein (PayPal): Driving Visitors Up the Value Chain
• Dennis Bradley (Charles Schwab): Bridging the Gap from Web Analytics to Marketing
• Marston Gould (Classmates.com): Where Does Web Analytics Stop and Customer Analytics Start?
• Linda Hetcher (Avaya): Searching for Success with SEO and SEM
• Dylan Lewis (Intuit): Campaign Analysis and Attribution Modeling: Dangerous Assumptions
• Dylan Lewis (Intuit): Establishing a Web Analytics Center of Excellence
• John Lovett (JupiterResearch): Data Integration: Myths and Realities
• John Rosato (IBM): B2B Analytics: Challenges and Opportunities
• Rachel Scotto (Sony Pictures Imageworks Interactive): Integrating Online and Offline (Market Research) Data
• Michael Wexler (Yahoo!): Web Analytics for Brand Marketers

TECHNOLOGY

• Dennis Bradley (Charles Schwab): Justifying the Need for Advanced Visualization Tools
• David Cronshaw (MSN/Microsoft): Emerging Trends in Online Video: Measurement, Monetization, and Mobilization
• David Cronshaw (MSN/Microsoft): The Metrics of Video: Cost per Engagement and Beyond!
• Jim Hassert (AOL): Analytics Across the Enterprise
• Jim Hassert (AOL): Managing Expectations: Panel-Based and Census-Based Methodologies
• Seth Holladay (Rodale Publishing): Slicing and Dicing Visitors: Segmentation Strategies
• Seth Holladay (Rodale Publishing): Tracking Non-Traditional Conversion Events
• Judah Phillips (Reed Business Interactive): Building a Successful Web Analytics Team
• Judah Phillips (Reed Business Interactive): Knowing When You’ve Outgrown Your Current Web Analytics Solution
• Ron Pinsky (AIG): Data Collection: Implementation, Utility, and Ongoing Integrity
• Ron Pinsky (AIG): Integrating Customer Experience and Marketing Data with Web Analytics
• Bob Schukai (Turner Broadcasting): The Mobile Landscape: Challenges and Opportunities
• Bob Schuka (Turner Broadcasting)i: Mobile Technology: Development, Deployment, and Measurement
• Rachel Scotto (Sony Pictures Imageworks Interactive): Measuring Web 2.0: Widgets, Gadgets, and Social Networks
• Jared Waxman (Intuit): Using Real-time Survey to Improve the Customer Experience
• Jared Waxman (Intuit): Competitive Intelligence Tools and Methodologies
• Michael Wexler (Yahoo!): Mobile Marketing, Mobile Measurement
• David Yoakum (The Gap): Measuring Web 2.0: Interactions, Events, and Consumer Generated Content
• David Yoakum (The Gap): Using Web Analytics to Inform Personalization and Remarketing Efforts

If you’re a long-time reader of my blog and you’re really interested in web analytics I would very much encourage you to consider the conference: read Gary’s post, download this PDF invitation to the conference, or email me directly so we can talk about how the conference might benefit you and your organization.

Web Analytics Wednesday in San Francisco this week was an amazing success by every conceivable measure. But don’t take my word for it, here are the metrics and key performance indicators:

• Budget for the event: $10,000.00
• Actual amount spent: $14,500.00
• Percent over budget: 31%
• Percent extra expenses graciously covered by ForeSee Results and Tealeaf: 100%
• Planned number of sponsors: 4
• Actual number of sponsors: 5
• Percent sponsors interested in this event: 120%
• Estimated satisfaction of sponsors based on feedback sample: 100%
• Projected number of attendees: 200
• Projected expenditure per attendee: $50.00
• Actual number of attendees: 400
• Actual expenditure per attendee: $36.25
• Percent of actual budget spent on drinks: 50%
• Estimated number of drinks served: 1,450
• Estimated number of drinks consumed per attendee: 3.6
• Number of hours spent serving drinks: 1.5
• Estimated number of drinks consumed per hour:996
• Estimated number of drinks consumed per hour per person: 2.4

I think the key measure of success is really satisfaction but I totally forgot to ask Larry Freed’s folks at ForeSee Results to conduct a survey during the event, we weren’t tagged with Coremetrics tags, and SiteSpect wasn’t able to test due to incredibly cramped conditions so we’ll have to rely on your comments and June’s pictures for the time being to make that determination. Maybe someone will post Tealeaf-esque replay video so we can estimate satisfaction based on qualitative data…

Speaking of the sponsors, I really want to thank all five sponsors of the event for their participation, willingness to help out, and excellent attitude … especially when the crowd volume prevented them from getting a word in edgewise during their 15 seconds of fame.

Suffice to say we could not have thrown a party like this without the help of these fine organizations.

I was also really pleased to see some of our industry thought-leaders out for the event, folks like Gary Angel, Jim Sterne, Larry, Judah Phillips, Brett Crosby, and Avinash Kaushik who has never attended Web Analytics Wednesday as far as I know but who just joined Google full-time, eschewing independent consulting for good old-fashioned job stability — congratulations Avinash and congratulations Google!

I was even more pleased to see many members of the Web Analytics Board of Directors at the show including Jim, June, Avinash, Bryan Induni, April Wilson, Richard Foley and probably a few more I am forgetting. I think this is great since the WAA has what can only be described as an estranged relationship with Web Analytics Wednesday … hopefully we can get that relationship worked out in 2008 so these two great organizations can work together for the benefit of our entire community!

Anyway, thanks to June, David Rogers, and all the volunteers and sponsors who made this great event happen. Mr. Sterne hinted that he’d like Web Analytics Wednesday to happen concurrently with every Emetrics conference around the world so hopefully we can work that out and take this great party on the road.